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Q: 1. Q: How long will it take to receive a reply after placing an inquiry?
We highly value every inquiry. During working days, we will respond within 12 hours after receiving the inquiry.
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Q: Are you a factory or a trading company?
We are a direct manufacturer with independent production capabilities.
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Q: What products do you mainly offer?
We specialize in the production of fire vehicle rolling shutters and their accessories.
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Q: Do you support customized production?
Customized production is our core business. We can develop and manufacture based on the drawings or samples provided by you.
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Q: How long does the delivery period take?
Sample orders are usually completed within 1-3 days. Small batch orders (within 50 units) take approximately 3-7 days. Container batch orders take about 20-25 days. The specific time depends on the order quantity and whether complex customization is involved.