FAQ

Home / Tech Info / FAQ
Frequently Asked Questions
  • Q: 1. Q: How long will it take to receive a reply after placing an inquiry?
    We highly value every inquiry. During working days, we will respond within 12 hours after receiving the inquiry.
  • Q: Are you a factory or a trading company?
    We are a direct manufacturer with independent production capabilities.
  • Q: What products do you mainly offer?
    We specialize in the production of fire vehicle rolling shutters and their accessories.
  • Q: Do you support customized production?
    Customized production is our core business. We can develop and manufacture based on the drawings or samples provided by you.
  • Q: How long does the delivery period take?
    Sample orders are usually completed within 1-3 days. Small batch orders (within 50 units) take approximately 3-7 days. Container batch orders take about 20-25 days. The specific time depends on the order quantity and whether complex customization is involved.